Shipping policy
We want your order to arrive quickly and safely.
Processing Time
Orders are processed within 1–3 business days. You will receive a confirmation email with tracking information once your order has shipped. Orders are not processed on weekends or holidays.
Domestic Shipping (U.S.)
We ship via USPS or UPS. Shipping rates are calculated at checkout based on order weight and destination.
• Standard Shipping (5–7 business days): Calculated at checkout
• Expedited Shipping (2–3 business days): Calculated at checkout
Free Shipping
We offer free standard shipping on all U.S. orders over $100.
Order Tracking
Once your order ships, you will receive an email with a tracking number. Please allow 24–48 hours for tracking to update.
Local Pickup
Free local pickup is available at our Eagle, Idaho location. Select "Local Pickup" at checkout and we will notify you by email when your order is ready. Address: 59 E Colchester Dr, Eagle, ID 83616.
Shipping Issues
If your order is lost or arrives damaged, please contact us within 5 business days at info@echelonsaloneagle.com and we will work to resolve the issue promptly. We are not responsible for delays caused by the carrier or incorrect addresses provided at checkout.